Cellulant Privacy Policy

This Privacy Policy governs the manner in which Cellulant Corporation and its Affiliates collect, use, maintain and disclose information collected from users (each, a "User") of Cellulant’s Sites and all products and services offered by Cellulant:
DEFINITIONS
In this Privacy Policy, the following words shall have the meanings attached to them unless the context otherwise requires:
“Affiliate” ​ means in relation to Cellulant, a subsidiary or a holding company of Cellulant, or any subsidiary of the holding company and all of its subsidiaries;
“Cellulant” means Cellulant Corporation and/or its Affiliates;
“Site” ​ means any website owned and/or operated by Cellulant and in respect of which this privacy policy applies;
“SSL” means Secure Sockets Layer; and
“User” a person who logs into a Site
  1. Personal identification information
    We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the Site, register to use the Services on the site, place an order, fill out a form, respond to a survey, subscribe to newsletters or other resources and in connection with other activities, services, features or resources we make available on the Site. Users may be asked for such information as Cellulant may deem appropriate and/or necessary including (but not limited to) the User’s name, email address, mailing address, phone number, credit card or debit card information.
  2. Users may, however, visit the Site anonymously.
    We will collect personal identification information from Users only if they voluntarily submit such information to us. Users may refuse to supply personally identification information provided that it is understood that failure to provide personal identification information may prevent them from engaging in certain Site related activities including (but not limited to) accessing certain services from the Site.
  3. Non-personal identification information
    We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information includes (but is not limited to) the browser name, the type of computer and technical information about Users, means of connection to our Site, such as the operating system and the internet service providers utilized and other similar information.
  4. ​Web browser cookies
    The Site may use "cookies" to enhance the User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. A User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. However, if they do so, some parts of the Site may not function properly.
  5. ​How we use collected information
    Cellulant collects and uses Users personal information for the following purposes:
    1. To facilitate and improve customer service
    2. To more effectively respond to Users’ customer service requests and support needs.
    3. To personalize user experience
    4. To understand how Users as a group use the services and resources provided on our Site.
    5. To improve our services
    6. To improve our website offerings based on the information and feedback we receive from Users.
    7. To process transactions
    8. To provide services in relation to orders placed.
    9. To administer a content, promotion, survey or other Site feature
    10. To send Users information they agreed to receive about topics we think will be of interest to them.
    11. To send periodic emails
    12. (in relation to email addresses Users provide for order processing), to send them information and updates pertaining to their orders. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed “unsubscribe” instructions at the bottom of each email or User may contact us via our Site.
  6. How we protect your information
    We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
  7. Third party websites
    Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
  8. Advertising
    Advertisements (Ads) appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the Ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information allows advertising networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
  9. Compliance with children's online privacy protection laws
    Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
  10. Changes to this privacy policy
    Cellulant has the discretion to change or update this Privacy Policy at any time. When such a change or update is undertaken, we shall post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. By your acceptance of this Privacy Policy you acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
  11. Acceptance of these terms
    By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
  12. COMMUNICATION
    1. If you wish to contact us in writing, or if any condition in these Terms and Conditions requires you to give us notice, you can send this to us by e-mail to info@cellulant.com or to such e-mail address that may be communicated to you from time to time. We will confirm receipt of this by contacting you in writing by e-mail or by SMS.
    2. If we have to contact you or give you notice in writing, we will do so by e-mail or by sms to the mobile phone number or email address you provide to us in your request for the App.
    3. The Cellulant Agent for notice of claims of copyright or other intellectual property infringement can be contacted as follows:
      Cellulant HQ
      P.O. Box 44134, 00100,
      Nairobi, Kenya
      Email: info@cellulant.com
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Terms and Conditions

  1. Definitions and Interpretations
  2. Acceptance of terms
  3. Descriptions of services offered
  4. User registration
  5. Privacy policy
  6. Member account, username, password and security
  7. Conduct
  8. Cautions for global use and export and import compliance
  9. Content placed or made available for company services
  10. Feedback and contributions
  11. Indemity
  12. Commercial reuse of services
  13. Use storage and general practices
  14. Modifications
  15. Termination
  16. Advertisers
  17. Links
  18. Proprietary rights
  19. Warranty Disclaimers
  20. Limitations of liability
  21. Release
  22. Special adminition related to finanical matters
  23. Exclusion and limitations
  24. Notice
  25. Trademark Information
  26. Copyright or intellectual property infringement claims notice and procedures

Privacy

  1. Definitions
  2. Personal Identification Information
  3. Users may, however, visit the Site anonymously.
  4. Non-personal identification information
  5. Web browser cookies
  6. ​How we use collected information
  7. How we protect your information
  8. Third party websites
  9. Advertising
  10. Compliance with children's online privacy protection laws
  11. Changes to this privacy policy
  12. Acceptance of these terms
  13. Communication